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DRIVER’S CARE

Keep safety and comfort at high levels while driving a vehicle in top condition!

  • Malfunction

    In the event your vehicle is immobilized due to damage, please call Interamerican Road Assistance at 1158 (free of charge) from a landline or mobile phone.

  • Accident

    Below you will find ways that will help you effectively handle problems which may arise in the event of an accident.

    • Remain calm
    • Call the police (100)
    • Call the "Accident Care" offered by road assistance and an ambulance (166) if there are injured persons
    • Ask for a witness and his/her phone number
    • If the car is immobilized due to severe damage from the accident or is not safe, request it be transported by road assistance.
    • Download and fill in the Friendly Accident Statement.
    • If possible, photograph the cars at the scene of the accident.

    Then "Log in" to our online services and download the accident declaration form. Add it as an attachment in an email completed and signed along with your driver’s license.

    The Executive Lease Accident Department will contact you directly regarding repairs of the car’s bodywork / damage.

  • Theft

    In case of entire vehicle theft:

    • Inform the nearest police station as soon as possible.
    • Call the Executive Lease Theft Department.
    • Within 24 hours you must send us a written accident / theft report as well as both keys of the stolen vehicle.
    • Be sure to ask the police for the report of theft and send the original to the Accident Department of our company.

    In case of partial vehicle theft:

    • Inform the nearest police station or police service for fingerprints as soon as possible and file a complaint against strangers.
    • Notify the Executive Lease Accident Department by phone or call accident care to document the incident.
    • Within 24 hours you must send us a written accident / theft statement.

    For further information please contact the accident / theft department at 2103493453.

  • Green card

    If you wish to travel abroad, contact Customer Service at least 3 days prior to your trip and apply for a green card.
    This service will soon be available online.

    For further information please contact Customer Service at 210-3493420.

  • Car replacement

    This service is provided as stated in your contract and is valid in the event the car comes to a standstill due to an accident or mechanical failure and must remain in a garage for at least twenty-four hours.

    In case your service package of your contract does not include the above service, Executive Lease can offer you a substitute car at preferential prices, to accommodate your needs in the best possible way.

    For further information contact the Accident Department at 210-3493453

  • Change of driver’s data

    For every new driver you want to add to the car you have rented from our company or for any information updates regarding existing drivers, you must notify us in writing and send a copy of the new driver's license along with a copy of his ID.

    The driver must be over 23 years old and have held a valid license for at least one year.

  • Fine management

    For rented cars, the offender is considered to be the lessee of the car resulting from the lease contract. If you receive a fine, it must be paid within a specified period.

    For any clarification please contact Customer Service at 210-3493420.

  • Damage of license plate

    In case of loss, theft, or destruction of your vehicle’s license plate, please contact the nearest police station to report it. Next, you will need to send us the original police certificate, the original license and the second license plate so that we can issue new license plates.

    For any further clarification please contact the Fleet Management Department at 210-3493414.

  • Delivery of a new vehicle

    For more information regarding the delivery of your new car, please contact the Delivery Department at 210-3493442.

  • Termination of the lease

    At the end of the leasing period the car, the two keys, the parts, the car documents that you received during the delivery must all be returned. The car must be in perfect condition, otherwise, you shall be charge with repair costs.

    The driver is responsible for returning the car and it is his/her obligation to sign the receipt/ return form of the car, informing the rental company about the condition of the vehicle.

  • Safe driving

    Executive Lease, is aware of the dangers involved in driving, and through safe driving tips and programs, aims to reduce and manage potential risks. Here are 5 important tips for your safety:

    1. Do not drive drunk
      Avoid driving if you have consumed alcohol. It is the only way to protect yourself from the likelihood of an accident, as alcohol reduces the driver's reflexes and reaction time.
    2. Do not exceed speed limits
      Exceeding the speed limit is a key risk factor in road accidents and increases the possibility of a crash.
    3. Drive without distractions
      Dangerous and careless driving behaviors, use of electronic devices, mobile phones, endanger everyone’s safety (passengers and other drivers included).
    4. Do not drive if you are tired
      Fatigue increases crash risk. It is a very dangerous factor because the ability to drive gradually decreases without one realizing it.
    5. Always wear a seat belt
      Seat belts saves lives! Regardless of the speed limit, the belt protects against injury and minimizes the chances of a fatal collision with your vehicle.
  • Driver's manual

    Thank you for renting your car from Executive Lease. Our company is a member of Sfakianakis S.A. and provides long-term and short-term car rental services.

    Our goal is to always offer top service and in this context, we wish to inform you on our cooperation’s basic principles as well as your service possibilities.

    This manual will be a valuable guide for you when renting your vehicle.

    We recommend you read this manual carefully and keep it in your car, in an accessible place, so that you can refer to it as needed.

    Click here to download the Driver's Manual.